Photo Gallery

Mr Ken Akamatsu, Chairman of the Japan Department Stores Association

Mr Naoya Araki, President of Hankyu Hanshin Department Stores

Mr Masao Ariga, President of Hermès Japon

Mr Marco Bizzarri, President & CEO of Gucci

Mr Peter Camille Borer, COO of The Peninsula Hotels

Dr Robert Campbell, Director-General of the National Institute of Japanese Literature

Mr Jean-Baptiste Coumau, Partner at McKinsey & Co

Mr Mark Dytham, Architect & Founder of Klein Dytham Architecture

Mr Greg Gelhaus, Head of Asia Pacific of Global Blue

Mr Mario Grauso, President of Holt Renfrew

Ms Astrid Klein, Architect & Founder of Klein Dytham Architecture

Ms Motoko Matsushita, Director at Nomura Research Institute

Mr Ian Moir, CEO of David Jones

Mr Motoi Oyama, Chairman & CEO of Asics

Mr Vittorio Radice, Vice Chairman of Rinascente

Mr Doug Stephens, Retail Futurist of Retail Prophet

Mr Paolo de Cesare, Chairman & CEO of Printemps & IGDS President

Mr Hiroyuki Takagi, Research Director at Nomura Research Institute

Ms Naomi Yamakawa, Associate Partner at McKinsey & Co

Mr Tatsuya Yoshimoto, President & Representative Director of Daimaru Matsuzakaya

Session 4: ‘Sustainability, Building a Community’ - Ms Yuwadee Chirathivat, Chairwoman of Central Department Store, Ms Laura Puricelli, Director at PwC Italy, Mr Kei Suzuki, Director & Executive Officer of MUJI / Ryohin Keikaku, Mr Tatsuya Yoshimoto, President of Daimaru-Matsuzakaya. Session moderated by Ms Yuki Isogai, International Development Sustainability Partner of PwC

WDSF at Ritz-Carlton Tokyo

Finalists of the 'World's Best Sales Associate at a Department Store' Award - Mr Mario Grauso (Holt Renfrew), Mr Aldwin Co and Mr Christian Tecson (Finalist - The SM Store), Mr Paolo De Cesare (IGDS President), Ms Zarah Naseem (Winner - Selfridges), Ms Ameesha Prabhu (Jury Member), Mr Simon Forster (Selfridges)

Finalists of the 'World's Best Personal Shopper at a Department Store' Award - Mr Sean Hill (KaDeWe), Mr Simon Forster (Selfridges), Ms Saruntorn Asaves (Siam Paragon), Ms Charlotte Ingram (Finalist - Selfridges), Mr Paolo De Cesare (IGDS President), Mr Visit P. (Winner - Siam Paragon), Mr Jean Pierre Charriton (L’Oréal Luxe)